Why should I use TIMU?
TIMU gets your organization up and running in less than five minutes with chat, video calling, task management, events, and file sharing - everything your team needs to stay connected and flexible. Best of all, it it's free to sign up.
Does TIMU have a mobile app?
Yes! The free TIMU app for iOS and Android is full-featured, allowing you to chat, join meetings, receive notifications, and review tasks and documents right from your phone no matter where you are.
Download the TIMU app for iOS or Android.
Can I get TIMU as a desktop app?
You can add the TIMU app to your desktop or laptop by clicking the Install App button on the TIMU toolbar.
What does TIMU integrate with?
TIMU offers built-in file editing integration with Google Docs and Microsoft Office Online. You can also link your existing Dropbox and Google Drive file shares to your TIMU account.
Does TIMU support subtasks?
Absolutely! To create and track subtasks, simply add a checklist to a card. You can provide each item in the list with a name, and mark it completed when the subtask is done.
What if I accidentally delete something?
Cards, comments, files, and events can be recovered after deletion. To view deleted items (and recover or permanently delete them) open the workspace’s context menu (the “…” menu) and select Show Deleted Items.
How do I deactivate a network or my account?
To deactivate a network or account, please reach out to TIMU support.
How do I change my time zone?
TIMU makes use of your web browser’s time zone settings. To change the local time zone, refer to your browser’s support documentation.
How do I change my password or other profile information?
To view your profile in your network, click your profile image in the upper-right corner of the TIMU window and select Profile. From this screen you can update your name, contact information, profile image, title, or change your password.
Who owns my space, group, or network?
Workspaces and teams can have multiple owners. You can see additional details about groups and networks from the settings page under your account menu.
How do I start fresh with a personal account instead of a business account?
To create a new TIMU account, click on your profile image in the upper-right and select Add Account.
Can I import a Microsoft Office (Excel, Word, or Powerpoint) document into TIMU?
There are a few ways to get your Microsoft Office documents in TIMU! To upload a document to a file library, open the TIMU file library and click the Upload button. You can also create brand new Microsoft Office documents directly from within TIMU. To do this, click the New File button and select the type of Microsoft Office document you want to create.
Can I integrate my email with TIMU?
TIMU sends email notifications for a variety of scenarios. Event invitations and updates are sent via email and will automatically update your email client’s calendar with the details of events. TIMU also sends notifications when you are mentioned in a comment, assigned to a card, or sent a chat message.
My company is changing email domains, what do I need to do in TIMU?
If your company controls a corporate network in TIMU and is planning on changing its email domain, please contact TIMU support (support@timu.com) to assist you with this.
How do I invite clients to my group or space?
You can invite clients to a team by using the Invite button within TIMU. TIMU will send them an email with a link allowing them to reach your team and join it. Alternatively, simply send your clients a share link to your group, or a link to a space event.
How do I reactivate a deactivated user?
Network owners can reactivate archived users. To reactivate a user, click the Settings app on the left nav bar, locate the user in the list of users and open their profile, then choose Unarchive from the options.
What happens to someone’s tasks/files/data if they leave the company?
None of the content a user creates in your TIMU network is deleted when that user is archived. Files they attached or uploaded to libraries remain in place, messages that they sent are preserved, and tasks, cards, events, workspaces, and teams created by the archived user remain.
Note that archiving a user could make it difficult to manage certain teams or workspaces if the archived user was the only owner. If this happens, a network owner can resolve the issue by making another member of the group that group.
Does TIMU support Single Sign On (SSO)?
Single Sign On (SSO) is supported using Microsoft or Google logins and can be configured on a per-domain basis. For additional information about configuring SSO for your organization, please contact TIMU support.